Company Eaton
Website www.eaton.in
Eligibility B.A/B.Com/B.Sc/BBA
Experience Freshers
Location Pune
Job Role Associate Customer Support Representative
JOB SUMMARY:
Company profile :
Eaton is a power management company providing energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power. A global technology leader, Eaton acquired Cooper Industries plc in November 2012. The 2013 revenue of the combined companies was $22 billion on a pro forma basis. Eaton has approximately 100,000+ employees worldwide and sells products to customers in more than 175 countries.
Job Description :1. Enters new orders from customers through order entry systems, with emphasis on error-free order management and same-day order entry. Enters changes and cancellations from customers through order entry systems, using established business rules. Emphasis is on error-free order management and same-day order entry.
2. Expedites orders to prevent customer line downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner.
3. Maintains accurate and organized order files, order acknowledgments and customer contact information (including ship-to addresses).
4. Provides customers and/or distributors with product information or leverages internal resources to fulfill requests.
5. Generates RPS (Marketing Product Specification) requests as required.
6. Initiates price quotations and routes for approval.
Candidate Profile:
Basic Qualifications :1. Any Graduate B.A/B.Com/B.Sc/BBA with at least 55% or more throughout.
Basic Qualifications :1. Any Graduate B.A/B.Com/B.Sc/BBA with at least 55% or more throughout.
2. Typing speed ( Minimum 30 WPM)
3. Data entry skills, including proofreading
4. Excellent communication skills ( Verbal and Written)
5. Mathematical and reasoning ability.
6. Proficient in computer applications (MS Word, Excel with exposure to ERP systems, Siebel )
7. Collaborative and problem solving abilities.
8. Negotiation and conflict management skills; professional presence
9. Time management skills
10. Out-of-the-box thinking
No comments:
Post a Comment