Company IGATE
Website www.igate.com
Eligibility Any Graduate
Experience Freshers
Location Bangalore
Job Role Systems Associate - Unified Helpdesk
JOB SUMMARY:
Company Profile:
IGATE is a global leader in providing integrated technology and operations-based solutions, headquartered in Bridgewater, New Jersey. As a trusted partner to corporations in North America, Europe and Asia Pacific, IGATE provides solutions to clients' business challenges by leveraging its technology and process capabilities, underwritten by an understanding of domain and industry imperatives.
Job Description:
Walkin Details:
Date & Timing: 2nd Nov 2015 , 9:00 AM to 12:30PM
Walkin Details:
Date & Timing: 2nd Nov 2015 , 9:00 AM to 12:30PM
1. Provide helpdesk support and resolve problems to the end user’s satisfaction
2. Monitor and respond quickly and effectively to requests received through the IT helpdesk
3. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
4. Modify configurations, utilities, software default settings, etc. for the local workstation
5. Utilize and maintain the helpdesk tracking software
6. Document internal procedures
7. Assist with onboarding of new users
8. Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
9. Co-ordinate test and configuration of new workstations, peripheral equipment and software
10. Maintain inventory of all equipment, software and software licenses
11. Report issues of Service Desk for esc
click here: http://naukri.waaradhi.com/igate-walk-in-systems-associate-on-2nd-nov-2015-bangalore-freshers.html
2. Monitor and respond quickly and effectively to requests received through the IT helpdesk
3. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
4. Modify configurations, utilities, software default settings, etc. for the local workstation
5. Utilize and maintain the helpdesk tracking software
6. Document internal procedures
7. Assist with onboarding of new users
8. Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
9. Co-ordinate test and configuration of new workstations, peripheral equipment and software
10. Maintain inventory of all equipment, software and software licenses
11. Report issues of Service Desk for esc
click here: http://naukri.waaradhi.com/igate-walk-in-systems-associate-on-2nd-nov-2015-bangalore-freshers.html
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