Company Wipro
Website www.wipro.com
Eligibility Any Graduate
Experience Freshers
Location Bangalore
Job Role Engineer
JOB SUMMARY:
Company Profile:
Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 156,866 employees serving clients in 175+ cities across 6 continents. The company posted revenues of $7.3 billion for the financial year ended Mar 31, 2014. wipro-applying-thoughtWipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model.
Job Description:
1. Handle first-levelincident / problem determination and resolution on a 24x7 basis Serviceincidents and queries within the agreed service levels.
1. Handle first-levelincident / problem determination and resolution on a 24x7 basis Serviceincidents and queries within the agreed service levels.
2. Timely escalation ofincidents to higher levels when required.
3. Log file monitoring for errors.
4. Perform daily, weekly and monthly proactive housekeeping and monitoringactivities Vendor co-ordination, Perform basic Service Requests based onStandard Operating Procedures.
5. Follow quality / security process defined forthe engagement.
6. Troubleshoot &Coordinate with location NOC during the critical network issues.
7. Manage SCCM & AVcompliance status in desktops & laptops.
8. Desktop/ Laptops OSinstallation & configurations as per business requirement.
9. Handle Desktop H/w& S/w incident ticket.
Candidate Profile:}
Roles & Responsibilities:1. As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space.
Roles & Responsibilities:1. As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space.
2. You are expected to apply know-how with minimal or broad supervision and be involved inimplementation, integrated testing, debugging and documentation and may be required to work as on-call support or in shifts
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