Company Dell
Website www.dell.com
Eligibility Graduate
Experience 2 - 4 yrs
Location Noida
Job Role Trans Quality Assur Associate
JOB SUMMARY:
Company Profile:
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Job Description:
Responsibilities:1. Works in the architecture, definition, facilitation and implementation of quality processes and standards in alignment with business objectives by adopting best practices from industry standards/models
2. Drives continuous quality improvement through strategy, quality management systems and metrics for measurable results to achieve customer delight
3. Ensures conformance/compliance to the organization's Quality Management System in alignment with corporate/industry standards
4. Conducts audits, analyzes audit findings, suggests actions to improve quality of products and services, and tracks for closure
5. Plays a key role with the teams and ensures that all areas within the business unit perform to the defined standard
6. Consolidates various metrics parameters, analyzes trends, identifies/develops corrective/preventive actions plans to influence improved business performance, and customer satisfaction
7. General knowledge of procedures and activities within own work area
8. Ability to relate actual day-to-day work to business priorities
9. Focused on learning the key aspects and duties of the job being performed
Responsibilities:1. Works in the architecture, definition, facilitation and implementation of quality processes and standards in alignment with business objectives by adopting best practices from industry standards/models
2. Drives continuous quality improvement through strategy, quality management systems and metrics for measurable results to achieve customer delight
3. Ensures conformance/compliance to the organization's Quality Management System in alignment with corporate/industry standards
4. Conducts audits, analyzes audit findings, suggests actions to improve quality of products and services, and tracks for closure
5. Plays a key role with the teams and ensures that all areas within the business unit perform to the defined standard
6. Consolidates various metrics parameters, analyzes trends, identifies/develops corrective/preventive actions plans to influence improved business performance, and customer satisfaction
7. General knowledge of procedures and activities within own work area
8. Ability to relate actual day-to-day work to business priorities
9. Focused on learning the key aspects and duties of the job being performed
Candidate Profile:
Qualifications:1. Graduate with 2-4 years of relevant experience
2. Basic Knowledge of Audit process and should have good feedback & coaching skills
3. Must have excellent oral & written English. Active listening skills.
4. Willing to work in shifts, flexible and highly analytical.
5. Basic understanding of relevant operational process area (Quality standards & Methodologies, Healthcare Business process services)
6. Basic knowledge of any one of the Quality Assurance Models (ISO 9001, 27001, Six Sigma & Lean techniques)
7. Basic Understanding of MS office applications and Good knowledge in MS Excel and MS word
Qualifications:1. Graduate with 2-4 years of relevant experience
2. Basic Knowledge of Audit process and should have good feedback & coaching skills
3. Must have excellent oral & written English. Active listening skills.
4. Willing to work in shifts, flexible and highly analytical.
5. Basic understanding of relevant operational process area (Quality standards & Methodologies, Healthcare Business process services)
6. Basic knowledge of any one of the Quality Assurance Models (ISO 9001, 27001, Six Sigma & Lean techniques)
7. Basic Understanding of MS office applications and Good knowledge in MS Excel and MS word
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